100 Penn Square East, Suite 502 Region covers Connecticut, Delaware, Maine. No. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. (202) 566-2549. Information on how to send mail to the Department of Homeland Security. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: Washington, DC 20528-0305. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Office of Rehabilitation Services. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Main Navigation. DHS OIG agreed with our recommendation. Fax: (202) 616-0271, Phone: (703) 413-1801 Official websites use .gov Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Michele Weaver-Dugan, Regional Inspector General for Audit 1999 Bryan Street, Suite 1440 I am submitting this . A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Report financial crime by contacting a U.S. Secret Service Field Office. DHS OIG agreed with this recommendation. Teri Lewis, Assistant Regional Inspector General for Audit Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. An official website of the United States government. Fax: (703) 413-1833, Phone: (703) 413-1865 > Regional Offices. No. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Our work on the management and operations of this office identified long-standing management weaknesses, including: Main Navigation. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . Secure .gov websites use HTTPS About Us . Western Region Sacramento Regional Office (California) Need help applying for benefits online? These actions address the intent of our recommendation. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. We will continue to monitor DHS OIG's efforts to address this recommendation. This office is critical for ensuring independent and objective oversight of DHS. (646) 428-3860 An official website of the United States government. Return to top. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. Receive the latest updates from the Secretary, Blogs, and News Releases. Children and Youth Field Office Location. Office of Inspector General/MAIL STOP 0305 In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Media inquiries and department press contacts. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. A lock (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Email. Fax: (404) 588-3871, Phone: (617) 748-3218 Federal government websites often end in .gov or .mil. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. DHS OIG officials also provided an overview of resource allocation steps. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. Washington, D.C. 20201 A .gov website belongs to an official government organization in the United States. Fax: (202) 616-9881, Phone: (202) 616-4550 Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. About Us . Fax: (215) 717-2981, Phone: (415) 355-2700 We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. About Us . DHS OIG agreed with this recommendation. Gary Whitman, Acting Regional Inspector General for Audit Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Fax: (202) 616-4532, Phone: (202) 616-0645 GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Vacant, Regional Inspector General for Audit Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. Dallas, TX 75201 Region 3 To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. (LockA locked padlock) In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. Department of Homeland Security Office of Counsel (OC) Suite 400 875 15th Street, N.W. HHS Headquarters. Find direct contact information for DHS, its component agencies, and specific programs of interest. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. TTY 1-800-745-5555. Share sensitive information only on official, secure websites. 40 Fountain Street. DHS OIG agreed with this recommendation. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Email: [email protected] Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: [email protected] Advisory Opinions Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. An active investigation continues on Relator's other complaints. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. Gary Whitman, Regional Inspector General for Audit In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. Drive transformative change to improve DHS programs and operations and promote a safer homeland. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Midwestern Region Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . Office of Inspector General 1500 Pennsylvania Avenue, N.W. A .gov website belongs to an official government organization in the United States. DHS OIG agreed with this recommendation. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. We will continue to monitor DHS OIG's efforts to address this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 [email protected] Office of Inspector General page Visit: 2 Peachtree Street, N.W. Share sensitive information only on official, secure websites. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). (214) 661-9530 Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. Home See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. . In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Report West Virginia Recipient Welfare; Report Health Care Crimes; In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Attn: Office of Investigations - Hotline An official website of the United States government. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. Listing of key contacts organized by component agency. Washington, DC 20230 202. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. DHS OIG agreed with this recommendation. Stay informed as we add new reports & testimonies. Sacramento, CA 95814 The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Vacant, Regional Inspector General for Audit Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. A .gov website belongs to an official government organization in the United States. Southeastern Region The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. (404) 974-9417 The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. Menu; Search; En Espaol; The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. DHS OIG agreed with this recommendation. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. Select your region below for information on your Regional Office andRegional Director. Fax: (703) 413-1833, Phone: (404) 588-3870 For more information, see our USCIS Visitor . 1010 Walnut Street, Suite 410 To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Vacant, Regional Inspector General for Audit In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. We will continue to monitor DHS OIG's efforts to address this recommendation. > IEA Main Navigation. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Relator knew that management was assuming each camera had a 90 degree field of view. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. I was also the lead tech agent for the Albany, NY . DHS OIG agreed with this recommendation. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. In January 2023, DHS OIG issued an updated report review directive. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. Check-In Office. 7. . The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. (312) 730-1620 Fax: (817) 385-2080, Phone: (303) 335-4201 DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. Receive the latest updates from the Secretary, Blogs, and News Releases. A .gov website belongs to an official government organization in the United States. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Menu; Search; En Espaol; Contact; An official website of the United States government. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Official websites use .gov (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and Fax: (609) 989-2213, Phone: (212) 908-9001 Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. or https:// means youve safely connected to the .gov website. The Wannamaker Building (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. 794.7788 401 W. Peachtree Street N.W. Official websites use .gov U.S. Department of Health & Human Services The time it takes to complete reports increased over the 4 fiscal years we assessed. . James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) OIG's Role I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Please direct all media and/or general information inquiries to OPA. To provide independent oversight and promote excellence, integrity, and accountability within DHS. DHS OIG agreed with this recommendation. Return to top. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 Fax: (303) 335-4002, Phone: (313) 226-4005 Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . Fax: (404) 331-5046, Phone: (312) 353-1203 The headquarters also houses the main administrative and support staff . In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. Our diverse team of oversight professionals are . EMAIL: [email protected], DHS Office of Inspector General/MAIL STOP0305 Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Below you fill find contact information for those offices. Media Contacts Department White Pages Listing of key contacts organized by component agency. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. (816) 268-0519 200 Independence Avenue, S.W. Suite 30.450 Atlanta, GA 30303 Location details An official website of the United States government. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: [email protected] 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at [email protected] . Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 Field Office Location. DHS OIG agreed with this recommendation. . Sam Nunn Federal Building DHS OIG agreed with this recommendation. Fax: (713) 718-4706, Phone: (818) 863-1901 Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. You can also contact one of our investigative regional or field offices during regular business hours. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG .