I have had a good experience with the dealer warranty claim accepted and Told me to buy a touch up paint (pen) and patch it up. By New Years day, we had two Go through Mazda's website and file a warranty complaint. I dont know if officially its been resolved but Im not experiencing issues so far. The 46V colour code is a more sophisticated evolution of Soul Red 41V, the Japanese manufacturers two reddish three-coat colours. In addition to our great service check out these features:, And many more features!. How thick your paint is doesn't affect how prone it is to chipping. Many would recommended 3M ppf, but if you can find an installer, go with Autoflex Spray shield. If this criteria is met: 1, door closed 2, seat belt done up you can put the car in drive and push down on the gas pedal. Why is this happening ?? . I purchased a new MX5 in soul red in September 21. I did what somebody else did online and used the online Mazda customer experience center. I'd recommend getting a ceramic coating or your car waxed to prevent chip damage. they don't want to help out this time. A simple tip for anyone considering a used Mazda: if you go with this particular paint colour, seriously consider having a clear protective film applied to the front part. Chipping started occurring the first month after purchase and has continued to gain more chips. This is very concerning as pain chipping can lead to corrosion. The car sits in the driveway 99% of the time with direct sun. They have to get the mix and layers just right otherwise it doesnt have the same luster or depth. Is yours also the Soul Red or a different color?? Masahumi Shinoda, a veteran engineer with a 25-year career in car painting, summed up the challenge of creating soul red like this: "The accumulation of innovative technologies that Mazda has developed so far. Mazda says of the special blend "Its unique three-layer paint process uses the changing light to create a sense of movement, even at standstill." For a better experience, please enable JavaScript in your browser before proceeding. In all, we were without our car for TEN (10) WEEKS. When I got the car after Check out our Honda of Freehold used inventory, we have the right vehicle to fit your style and budget! I called Thursday afternoon and was told they had no idea what they were supposed to be doing with my car. shopping for a soul red gt reserve. respray the car. Mazda CX-5 Signature with i-Activ AWD and off-road traction assist $37,405. All rights reserved. Our long-term tester, Mazda's CX-5 Grand Touring in Soul Red Crystal Metallic needed some scratches touched up. By May, my wife said, I won't be keeping this car too long, there won't be They all look like little "flecks" missingnot something rocks would Paint chips in my view are the nature of the beast - especially on highways. to the dealership for inspection. There's a recall petition here where at least one 2020 CX-9 owner says his hood looks like it has been sand-blasted because of the crap paint. It's a problem with the industry not the paint. Mazda's Kodo-Soul of Motion design philosophy . I use this car for commuting to work on the highway. And a ceramic coating for the entire exterior of the car, minus the windows. We look forward to hearing from you and showing you the 3D Difference! paint should not fade in such a short time. The application process begins by applying the main layer or groundcoat over G6 spectral gray/greymatic shade. I couldnt get it off, so i used goop off(big mistake) now it take it further with fair trading if they dont come to the party. For the past couple of years, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. They were extremely responsive. . Anyway, I'm posting to see if anyone knows whether the chipping issues have been solved sine the 2018 model year. Its first maintenance was complimentary from our local Mazda dealer (Liberty Mazda Wakefield, Mass.) they are saying its Its in all of them, but soul red is especially bad. If you barely touch it on something the paint chips off and Mazda is claiming there is nothing wrong and it is just from road debris. The chipping is mostly on the hood of the car. Copyright 1995-2023 LC Mdia inc.All Rights Reserved, By continuing to use this site, you are agreeing to the use of cookies as described in our Privacy Policy. A high-end ceramic coat is almost mandatory on new cars these days if you want the factory paint & clear coat to be as durable/protected/unblemished as possible. I should have to do that for a brand new car. color car. the options and features include: . I have a 2018 Soul Red Mazdac CX-5 Grand Touring. In order to optimise the colour matching of the part, make colour tests on 3 different paint test cards. The colour of the different areas of the bodywork may vary slightly if the vehicle has previously been repainted.Performing this measurement will help to choose the most accurate colour shade in the colour management software. My CX-5 now has just over 79K miles. The server is misbehaving. I also have a 2017 Mazda CX-5 with the Crystal Soul Red paint and I am having small chips I have checked the warranty and it should be covered so fingers crossed. This is why its critical you take your Mazda to a Pennsylvania auto body repair shop that is capable of performing any paint repair and follows the instructions. So I was dissatisfied with this and they had no I haven't seen many internet posts about it after summer of 19, so perhaps they did get it figured out. So the odds are good that. Takuminuri is a Mazda-exclusive approach to advanced paint technology, starting with the original Soul Red Metallic paint color in 2012, perfected with Machine Gray in 2016 and further refined into a color that uses the learnings from both to stand among the most drool-worthy colors out there. I have just started to get chips on my Soul Red CX 5 even though I picked it A bunch of bug splatter on the front bumper, but the hood and pillars looked alright. For a better experience, please enable JavaScript in your browser before proceeding. A simple online search confirms this problem. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. Finally, compare the tests on the surface adjacent to the damage to repair, and choose the test that shows the best match. View our Honda of Freehold inventory to find the right vehicle to fit your style and budget! Anything and Everything Mazda CX-5. Mazda said I need to take it to a body shop and take car of it on my own. The SINNEK ACADEMY believes it interesting to create a specific content that helps professionalsto accurately reproduce this colour, through a simple and agile application process. I wonder if the OP.s Paint problem, is more associated with the Mazda's poor paint quality, as has been alluded to, on another thread, than actual chips, you wouldn't expect to have even a few after only 4 weeks of driving, on a brand new vehicle . dealership for 2 additional weeks to allow the paint to cure and then we paid for a clear bra I really wanted to buy the Soul Red Crystal Metallic but the only one the dealer had already had several chips on the drivers door edge and on the front of the hood. the car, about 10 months now, keep well in a roof garage. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. This car has the most fragile paint I have ever experienced. A look at the repair process for spraying Mazda 46V, Soul Red Crystal Metallic. . NEW INVENTORY. You can see the tip in the video. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So I got my phone out and search for "Mazda Soul Red Crystal Metallic paint problems" and found a lot of post about that color having chip problems so I went with the Deep Crystal Blue Mica. I have emailed new paint job. Would suggest you take the vehicle there and speak with the service manager to arrange an appointment for photos and they will pursue with Mazda. where it was purchased and they sent info to Mazda but they declined to pay for a repaint The color formulation has been used between 2017 and 2023, primarily by Mazda. However, because there are always exceptions, we must warn you about the famous Crystal Red Metallic paint that has become Mazda's visual signature, and almost a trademark. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. Not a Have read on line of thousands of other Mazda owners complain of a similar problem with their paint. the most flexible metal panel, has 13! Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM1BPALM7P1611866 If one looks closely at the area touched up it is slightly visible. The main difference between the two clears is the thickness. They changer $595 for this color and then want me to pay even more to have a full body repaint and to get the proper protection for it. Linder's Inc. 211 . It is important to adjust the colour of the filler to avoid having to apply more coats than those required, to achieve a correct opacity and coverage.Chose the filler colour shade indicated in the software. They never issued a recall, but according to my Mazda body shop, they repainted LOTS of red cars over about a 2 year period. This car is only about 1 year old. I will never purchase anything from Mazda again. Sure! Do I have Just for the record my CRV has 41k miles on it and no chips, I do have scratches from runaway shopping carts though. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This also applies for paint repair on vehicles, which is not as simple as spraying some paint on the car in the paint booth. Then, apply the different layers of the second coat on each paint test card (1 layer on the first, 2 on the second and 3 on the third). Step one is to clean the area. Was: AU . could tell the difference from the new paint to the old as the new paint was much thicker. For my 2017 CX-5 it's 46V. The Soul Red Crystal paint chipping problem has been known for a while and the chips can appear on any panel front back side roof bonnet etc. Recent Arrival! How did you get on with your touch up pen? I have a 2015 CX-5 in soul red with over 300k km of mostly highway miles and while I have paint chips, they arent proportionately any higher than any other vehicle Ive owned in any colour. Create an account to follow your favorite communities and start taking part in conversations. It does not bother me. After 1 month and 2,000 kilometers of mixed city and highway driving, there are no paint chips on the front of my Soul Red CX-30. take the paint of the black paneling and 1,571 Great Deals out of 24,803 listings starting at $2,300, 1,516 Great Deals out of 22,718 listings starting at $2,800, 276 Great Deals out of 7,587 listings starting at $1,600, 68 Great Deals out of 925 listings starting at $9,899, 591 Great Deals out of 18,244 listings starting at $2,333, 518 Great Deals out of 7,989 listings starting at $1,500, 1,146 Great Deals out of 39,131 listings starting at $1,500, 654 Great Deals out of 13,940 listings starting at $1,900, 195 Great Deals out of 2,475 listings starting at $995, 1,808 Great Deals out of 31,758 listings starting at $1,500, 385 Great Deals out of 7,329 listings starting at $3,800, 15 Great Deals out of 262 listings starting at $20,646, 41 Great Deals out of 497 listings starting at $18,500, 23 Great Deals out of 383 listings starting at $19,999. Not one stone chip in the paint to speak off. We're not considering it all that seriously since we love our car and don't see big changes on the 2020 that would warrant starting all over with our payment, but the one and ONLY reason we'd consider it is to get that beautiful metallic paint back. At present, it is undoubtedly one of the most challenging colours for a bodywork and paint shop. I have a lot of chips on my car & am taking it to dealer but don't know if they think they are responsible or not. Join millions of people using Oodle to find unique used cars for sale, certified pre-owned car listings, and new car classifieds. As a result, you gain a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. Red soul on the cx5 having excessive paint chipping. I told the dealer, and although the car was 14 months old, they said I had the same problem. Reason I ask is that Mazda in their COVID desperation has offered to put us into a 2020 with a lower monthly payment if we trade in our 2018. down to the metal. The paint appears to be brittle and not properly bonded to the primer/metal. The car is only 6 years old. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. 15 Paint problem of the 2017 Mazda CX-5 Failure Date: 12/22/2017 There is a defect in the red soul crystal metallic paint. Other shades available on request. It comes off in chunks. We were told by multiple Mazda dealers that the 7 stage paint makes it soft and easy to chip. The car is garage kept when I am not driving it. 103 sold. I have the same issue on my Mazda3 in Machine Grey. If you are really concerned and are willing to pay for it, you might consider doing a partial/full Paint Protection Film (PPF). . Place for CX-5 owners to discuss their cars, modifications, support, etc. were always looking up the latest news from car manufacturers, from paint problems to repair procedures. It is the soul crystal red color. Adjust paint viscosity according to relative temperature and humidity. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. Can anyone tell me definitively, what is the story about the Soul Red Crystal Metallic paint that is has many reported problems with chipping off - so many reports. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. we found that the paint job was well below standard and got Mazda to inspect it as several We purchased our CX5 two days before Christmas 2018. Find Parts That Fit: 2023 CX-30: All Products . Wayne Unacceptable! (19) 19 product ratings - New Mazda Touch Up Paint - 46V SOUL RED CRYSTAL Mazda 2 3 6 CX3 CX5 CX8 CX9 MX5. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. The paint on my car is chipping off down to the metal. Honestly it seemed okay. Snowflake White Pearl Mica Paint [2] Soul Red Crystal Metallic Paint [1] Wheel Locks [1] Price / Low to High; Price / High to Low; Make / A to . Ive had 3 16+ Mazdas and the all chip easily. There were many, many tiny chips on the hood and A pillars. Only 26000km/16000 miles! responsible with the poor painting service!. Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (, Nissan Does Not Want Recycled Parts in All Collision Repairs, OE-Recommended Steel and Aluminum Wheel Repair Standards on All Nissan Vehicles, Mercedes-Benz Does Not Want Aftermarket Parts Used on Collision Repairs, Why You Should Always Insist for OE Collision Replacement Parts, Volvo Does Not Endorse the Use of Approve Anything but Genuine Volvo Car Replacement Parts. Was: AU $24.00. I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. I took my car to the dealership My soul red car has many chips on the hood and it's only a year old. Thanks for replying, everyone. We understand that owners are experiencing paint chipping of the Soul Red color at an excessive rate. Press question mark to learn the rest of the keyboard shortcuts. The CX-5 has performed flawlessly with zero issues. One of the best car buying decisions we've ever made -- just a wonderful vehicle that feels very luxurious at a budget price! Mazda has been the target for major problems with chipping paint on several of their vehicles. After 20 minutes, we applied the second base coat and then the final coating. Instead, use the basic WS/6314 Transparent Red, a product that is specially designed to repair complex colours with reddish shades, and which, being integrated within the water-based system, will allow to simplify and speed up the working time during the repair process. I did get a pop-up stating that this number is not applicable to my car, but feel their database is just not up to date. We should note that the color is loved by all that have seen it and the owner is thrilled with the choice. Oxford Warranty check on Tuesday I will post the dealers response but intend to Show more Show more Blending Blue. We're doing our best to get things working smoothly! Mazda as well and waiting answer. at the Auto Color Awards back in 2013. The dilution may range from 15 to 25%.Add 5% activator to the mixture to harden and favour adhesion of the application. Is the red paint still a problem? Given this paint is an extra charge I would not expect this. Genuine Mazda (0000-92-41V) Touch-Up Paint, Soul Red 323 2 offers from $9.77 Mazda Genuine Touch-Up Paint (.44 fl oz, 13 ml)- Machine Gray (46G) 202 1 offer from $19.00 Mazda Genuine 0000-92-45P Touch-Up Paint 145 4 offers from $15.42 PAINT2FIX Touch Up Paint for Mazda - Soul Red Crystal 46V | Scratch and Chip Repair Kit - Bronze Pack 50 this 2023 mazda cx-50 2.5 s preferred plus package is soul red crystal metallic with black artificial leat interior. The paint on the CX30 is THIN! That way, we are able to serve you and the rest of Pennsylvania with the top-notch auto body repair that you deserve. In observing the chipping, the paint layer appears to be very thin. Jim it is equipped with a skyactiv 2.5l 4-cylinder dohc 16v engine and a 6-speed automatic transmission. I have 100's of paint chips all over this brand new car. If you drive on roads that are gravel or have quite a few rocks then you may want to look for a vinyl wrap. Mazda refused to admit that there was a problem but finally admitted that the paint thickness and application etc for that particular colour was to blame for the chipping problem. 1400 miles on my black cx30 and i have washed it a number of times and nothing to be seen. My guess is that there was probably never an issue specific to that color. They did a complete sand and repaint on the car. 1) Automatic engaged parking brake that can't be disabled and 2) jerky/hesitation transmission at lower speeds. This 2023 Mazda CX-5 2.5 S is for Sale in Las Vegas, NV. I just ordered it (with other parts), so we'll see what happens. 2023 Mazda CX-30: How Good is Mazdas Small SUV in Winter. No idea, but I would guess that it probably isn't. Using a water-based system will prevent any clouding from appearing on the edges of the part, which are characteristic with this type of colour. I dropped it off first thing Tuesday morning. For OP, Generally speaking the best protection will be PPF (Paint Protection Film) this is a physical clear product that you can have installed on the front bumper, front half (or ) of your hood and around the mirrors. I feel like I could just wipe the paint off if I tried lol but they are beautiful colors. Drexel Hill Start by prepping your project as you would any other paint job. Same one as the Machine Grey. The car has multiple paint chips on the hood and all the side panels including all four doors with less than 3500 miles on the odometer. Check out more work by Chase - https://www.instagram.com/atkinson_cu. In addition, evaporation times will be shorter, and a Venturi can be used to shorten this process.In a complex colour such as 46V Soul Red Crystal, a recommended practice is to apply the product using the blending technique, in order to minimise any possible colour mismatch or colour leap, especially between parts and adjacent areas. In December 2019 they finally gave us the go ahead to drop the car at the with the color. Content on CX30Talk.com is generated by its users. It has a greater than normal amount of paint chipping on the hood and other places.